Provides installation, maintenance, and operational support of specialized infrastructure and application software. Duties would include troubleshooting & managing IT related issues pertaining to Linux and Windows environments, including high performance computing and scientific computing applications. Will have to carry mobile devices and provide support off hours.



  • Intermediate to senior level installation, maintenance, and operational support with Linux (Rhel 6\7, Centos, Suse, Ubuntu), Windows Server 2008 & 2012
  • Excellent interpersonal skills. Strong written and verbal communication skills with strong attention to detail. Daily interaction with customer and multiple data center staff. This is done in person, over the phone, and via email.
  • Linux High Performance Computing (HPC) in “research computing” and/or “scientific computing” environments
  • HPC Clustering experience (Univa Grid Engine, SGE, XCAT, ROCKS, etc.)
  • Familiar with file Transfer Technologies (vsftpd, globus-url-copy, ascp, transitory data storage)


  • Min. 5 years’ of experience in Red Hat Linux Admin, Operating System-IBM AIX Operating System
  • Familiar with Internet and Internet2
  • Familiar with Network and Firewall technologies
  • Scientific Computing Application support experience (including but not limited to BioInformatics applications such as BLAST, BEAGLE, R, MATLAB, etc)
  • Experience with Salt or similar tools (Puppet/Chef etc.)
  • Experience with Cloud technologies (AWS, Azure, Openstack, etc.)
  • Languages Perl, Python, C
  • Experience with Hadoop
  • Enterprise Storage Area Networks including Hitachi, Isilon, and Avere
  • Microsoft SQL Server 2008, 2012, MySQL and postgres
  • VMWare Enterprise ESX hosts
  • Middleware application installation, maintenance and operational support (IIS, Apache, WebLogic, JBOSS)
  • Patching of Windows and Linux server environments
  • Deploy infrastructure and application level software changes
  • ITIL practices in server and application hosting
  • Conduct pre & post implementation reviews
  • Prepare and participate in change control and configuration management meetings
  • Work with customers on defining requirements
  • Create and maintain documentation

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