Overview

Our client is looking for a Service Technician. The Service Technician will service and support customers during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks.

Responsibilities

  • Handles all service calls and completes diagnostic repairs and maintenance updates
  • Manages spare parts inventory
  • Maintains a thorough working knowledge of our clients electronic and computerized equipment as well as associated software
  • Configures, repairs, maintains, updates and installs our clients equipment on a regular basis
  • Serves as point of contact at customer location for any and all service inquiries
  • Anticipates and trouble shoots any issues to ensure continual quality for the customer
  • Proactively reports trends in repairs and maintenance to supervisor
  • Creates and maintains a log of all service repairs, maintenance and updates
  • Ensures all repairs and maintenance are completed to customers satisfaction
  • Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of our client
  • Ensures they maintain a clean work site whether at customer facility or Transit Authority.
  • Position may require weekend, overnight, and on-call shifts.
  • The Service Technician performs duties in an independent manner with little or no supervision, exercises basic discretion and judgment regarding routine work, and looks for assistance on non-routine events and issues.

Qualifications

  • 3+ years experience as a mechanical service technician
  • Hands on experience with electronics and computer systems
  • Working knowledge in networking and software applications
  • Clean driving record that is maintained as such for insurability
  • Superior trouble shooting and problem solving skills
  • Strong computer skills including working knowledge of, MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
  • Strong organizational skills
  • Good interpersonal skills
  • Strong time management skills
  • A.A.S or equivalent

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